Privacy Policy

Last Updated: January 2025

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide to us, including:

• Contact information (name, organization, email address)
• Professional information about your healthcare facility
• Information submitted through contact forms or consultation requests
• Communications with our team

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Device and operating system information

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

• Responding to your inquiries and providing requested services
• Communicating about our consulting services
• Improving our website and service offerings
• Complying with legal and regulatory requirements
• Conducting business analytics and market research

3. HIPAA and Healthcare Information

As a healthcare consulting firm, we understand the critical importance of protecting health information:

• We comply with all HIPAA regulations when handling protected health information (PHI)
• When applicable, we enter into Business Associate Agreements (BAAs) with covered entities
• We implement appropriate safeguards to protect all healthcare-related information
• Access to PHI is limited to authorized personnel only

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist in operating our website or conducting business
• Legal Requirements: We may disclose information when required by law, court order, or regulatory request
• Business Protection: We may share information to protect our rights, property, or safety, or that of our clients
• Consent: We may share information with your explicit consent

5. Data Security

We implement comprehensive security measures to protect your information:

• Encryption of sensitive data during transmission and storage
• Access controls and authentication measures
• Regular security assessments and updates
• Employee training on data protection and privacy
• Incident response procedures for potential security breaches

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance website functionality and user experience
• Analyze website traffic and usage patterns
• Remember your preferences and settings

You can control cookie settings through your browser preferences, though this may affect website functionality.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

When information is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of certain data processing activities

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending notification via email when appropriate
• Updating the "Last Updated" date at the top of this policy

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Carelink Consulting Group
Privacy Officer
229 NJ-70
Toms River, NJ 08755